1. Pre-order deposits

1.1 We take £50.00 deposits for pre-orders on all our bespoke and specially made items. A deposit is exactly that, a deposit and is non refundable should the order be cancelled. Deposits are only ever refunded for the following reasons: (Bespoke & Made For You Items) We cannot provide the item ordered or whereby it takes longer than the advertised waiting period by more than 8 weeks.

1.2  Important please note:

When your pre-order, bespoke item arrives we will contact you to let you know. Balance payment must then reach us within 35 days (5 weeks) of the arrival date otherwise the deposit will be held and the item released for re-sale.